PRIVACY POLICY

1. Scope

This Privacy Policy ("Policy") applies to ironserve.legal and to information collected by IronServe Legal through its website and related service-request, document-upload, assignment-status, invoicing, and client-service functions.

2. Information We May Collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, law firm or company name, mailing address, email address, and telephone number.
• Assignment and service-request information, such as case or party information, service addresses, deadlines, requested service level, special instructions, and information needed to identify or locate a person or entity to be served.
• Documents and files that you choose to submit for an assignment through an approved upload method.
• Assignment-status verification information, such as an assignment number and the email address associated with the request.
• Billing and invoice information needed to prepare, send, and reconcile invoices and payments.
• Technical information that may be recorded by our website hosting or security systems, such as IP address, browser type, device information, access time, referring page, and server logs.

IronServe Legal does not intentionally collect or store full payment-card numbers on its public website. Payment-card information, when used, is handled by the applicable third-party payment processor.

3. How We Use Information

• To review, accept, schedule, perform, document, and complete process-serving assignments.
• To communicate with Clients about requests, attempts, status updates, invoices, and completed work.
• To provide assignment-status lookup and related client services.
• To prepare invoices, confirm payments, and maintain business records.
• To operate, protect, troubleshoot, maintain, and improve the website and related systems.
• To comply with legal obligations, court requirements, lawful requests, and record-retention needs.
• For other purposes disclosed at the time information is provided, or with your consent.

4. Sharing Information with Third Parties

We do not sell, rent, or lease our client lists. We may share information only as reasonably necessary for legitimate business purposes, including:

• Website hosting, email, secure document-upload, payment-processing, invoicing, data-storage, or other service providers that support our operations.
• Service providers or professionals engaged to assist with a specific assignment when reasonably necessary and permitted by law.
• Government agencies, courts, law enforcement, or other parties when disclosure is required by law, subpoena, court order, or other lawful process.
• Other parties when reasonably necessary to protect the rights, safety, property, or legal interests of IronServe Legal, our Clients, or others.

5. Cookies and Similar Technologies

The website may use cookies or similar technologies for basic functionality, security, performance, or user convenience. Most browsers allow you to control or disable cookies. Disabling certain cookies may affect website functionality.

6. Security of Personal Information

We use reasonable administrative and technical safeguards designed to reduce the risk of unauthorized access, use, alteration, or disclosure. Website traffic is protected through HTTPS/SSL where supported, and access to sensitive business information is restricted based on legitimate business need. No method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary to perform requested services, document service attempts and completion, maintain business and financial records, comply with legal obligations, resolve disputes, protect legitimate business interests, and support security and recordkeeping needs.

8. Your Choices and Requests

You may contact us to request correction of inaccurate contact information or to ask about information associated with your request. Deletion requests may be limited when records must be retained for legal, evidentiary, accounting, security, dispute-resolution, or legitimate business purposes. Contact us at info@ironserve.legal.

9. Children

Our website and services are intended for adults and professional users. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements. The updated version will be identified by its effective date.

11. Contact Information

IronServe Legal
Lawton, Oklahoma
Email: info@ironserve.legal
Phone: (580) 647-9198
Website: ironserve.legal